The family of 29-year-old Gcina Dhladhla is demanding answers following her sudden death at Cartrack’s Rosebank offices in Johannesburg, where she reportedly collapsed while on duty after feeling unwell. The incident, which occurred over the weekend, has sparked public concern and prompted an internal investigation by the company as well as a police inquest.
According to reports by Eyewitness News, Dhladhla allegedly informed colleagues that she was not feeling well while at work. It is claimed that despite her condition, she was not immediately relieved from duty. She later collapsed at the premises and died at the scene or shortly thereafter, though official medical confirmation has not been publicly detailed.
However, her employer, Cartrack, has disputed claims that she was ignored or denied assistance. The company stated that Dhladhla was attended to by on-site first aid personnel after she became unwell and collapsed. Cartrack has further confirmed that it has launched a formal investigation into the circumstances surrounding her death and said its findings will be shared once the process is complete and with the consent of the family.
The conflicting accounts have left the family searching for clarity. They say they have not yet met formally with representatives from the company, although they remain open to engagement. Their main concern is understanding how an apparently healthy young employee could deteriorate so quickly while at work and whether emergency procedures were followed correctly.
Family members have also raised concerns about Dhladhla’s wellbeing in the period leading up to her death. They allege she had experienced severe exhaustion during her nearly two years of employment at the company and had previously expressed stress related to her working conditions. These claims have not been independently verified by authorities.
Another key point of concern for the family is the emergency response timeline. They are questioning whether there were delays in contacting emergency medical services after she collapsed, and whether quicker intervention might have changed the outcome. These concerns form part of the broader inquiry now being considered by investigators.
Cartrack, meanwhile, has expressed condolences to the family and stated that it is cooperating fully with all investigations. The company also noted that Dhladhla had shared personal challenges outside of work, which were reportedly handled with confidentiality and care by management. It has not elaborated further on the nature of those issues.
Public reaction to the case has been significant, with many social media users expressing sympathy for the family and calling for transparency. The Unemployment Insurance Fund has also reportedly offered assistance to the family, a move that has been welcomed by relatives as they navigate the aftermath of the tragedy.
At this stage, Dhladhla’s funeral arrangements have not yet been confirmed. Her body remains at a state mortuary pending the outcome of official investigations. Police have registered an inquest at Rosebank police station as part of standard procedure in cases of unexplained death.
As both the company investigation and police inquiry continue, the family of Gcina Dhladhla says their focus remains on finding truth and accountability, while also honouring her memory.
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